Last Updated on 21st February, 2020
Privacy Policy
1. PURPOSE
The purpose of our privacy policy is to explain the ways Ask For Assistant collects the information of the customers, how it shares it with the work team, and how it uses the information. In these sections, you will know in detail about the use of personal information of the clients on a detailed basis. Please carefully read the privacy policy to understand how we use the information. If you do not understand please do not hesitate to email us with your question.
The Privacy Policy Explains:
Information We Collect And Why We Collect It
How We Use Your Information
Access To Your Information And Choices
Security Of Your Information
California Privacy Rights
Consent To Data Processing
Changes To Our Privacy Policy
2. INFORMATION COLLECTED AND THE REASON BEHIND IT
Information Provided by Clients:
Here are the lists –
Name:
Address:
Billing address:
Email address:
Telephone number:
Credit card number (solely for payment purposes):
We may need to collect more information from you depending on the service you ask. For example, the Passport number, loyalty program, or addresses. Please do not share any sensitive or personal information with us that you are not comfortable to share, for example, medical track record.
Google Analytics:
We use Google Analytics to get important information regarding your visit to our site. We do this analytical study to develop our business model and curate related information regarding customers. Google may use the third party to process this information which is also lawfully authorized as one of Google’s Wings. Google uses cookies to generate information.
Information Collected through Cookies:
Cookies are a small file that contains small string characters attached to it. It stores important information regarding your visit to our website. We use cookies to analyze the interaction of the clients with the website. Cookies will predict your search preference and it also helps the site to recognize your browser. However, if you do not want that, you can reset your browser history and cookies will be omitted. Cookies help you to access the website better. It analyses the character’s, behavior and provides advertisements and suggestions that are only relevant to you.
No Information from Children Under 13:
Our privacy policy is stern about collecting no information from people aged under 16. If you are aged under 16, please do not even attempt to register with our system. If we came to knowledge about your physical age, we will straight away delete all the information of yours from our site. Our service is specifically designed to help customers aged over 16 years.
3. HOW WE USE AND SHARE INFORMATION
To Provide Product, Service, and Information:
We specifically collect your information especially to provide our services that you have requested or even to answer the questions you ask about our service. The use of your personal information is explained below:
- Contact you about your service requests
- Perform the services you requested
- Process credit card/debit card transactions necessary for the services you requested
- Personalize your experience
- Improve our services
- To process your membership fees
We may also take your information about our new updates regarding our services or any new products in the future.
Advertising:
We may use your information to show you advertising related to your searches or your preferences. So, you can find the deals that suit your preference. You will also be informed about the new discounts on the website. We also use your information to show you if there is any discount on our websites.
Statistical Analysis:
We may use your information provided by any medium to make statistical analysis. We may use it to make demographical, statistical, or even marketing analysis. So that we can predict your choices better and improve our customer relationship management. It helps us also to figure our potential customers in the market, improve the performance of the site, and pre predict the service the customer is going to request in the future.
Access to Information and Choices:
When you share the information with us, we will only access the specific information. If you wish to close your account, we will immediately delete all your information from our system.
4. SECURITY OF INFORMATION
We collect all your information on the ground of legal use of information by permission. We follow the standard security set by the industry for physical, administrative, or even technical information. We 100% cannot guarantee the safeguard of your information as these standards are not 100% perfect to safeguard your information. Please note that the communication you make with us through email is not encrypted. Please, do not share any sensitive information with us through email.
5. CALIFORNIA PRIVACY RIGHTS
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2015 will receive information regarding 2014 sharing activities).
6. CONSENT TO DATA PROCESSING
Our site is completely located and generated from Bangladesh. By accessing our site, citizens or residents of our country have to provide their consent to transfer and process their personal information located on the servers of Bangladesh.
7. CHANGES IN PRIVACY POLICY
We may change our privacy policy depending on the situation and time to time. We may update the privacy policy but we will not reduce privacy policy without the consent of customers. We will update on our website whenever we make changes in our privacy policy.