Frequently Asked Questions
According to your needs, time zone, and service structure, we will assign a professional VA who has a hold on a different task and provide you multiple services. All our virtual assistants are well experienced, UK and USA Based. Also they are very easy to communicate and work with any clients from any country.
We use a professional tracking system to track down hours so that all the hours spent by you get utilized. We will not charge you for any unproductive minutes. Once our VA stops working s/he will stop the watch and make sure that every single hour you spend behind Ask For Assistant plans is perfectly utilized.
Yes, definitely! Although, from your User Account Dashboard you can track all the up to date reports. But yet we’ll be sending you weekly reports to your email regarding how many hours your VA has worked, what tasks they’ve completed, and how many hours are left in the plan,
We don’t offer any free trial right now. We do not feel you will be able to perfectly analyze our skillset by making our virtual assistant do one short task.
Think about it? Will you want to do a trial with a professional virtual assistant by providing them a simple task of writing an article about the effect of green marketing on the business? Will you give us tasks of your months just by judging one task for our virtual assistant.
We as Ask For Assistant connect with fully professional virtual assistants that are professionals working in the industry for a long time and their time counts money. Therefore, unfortunately, we do not provide any free trial.
We highly encourage our clients to verify our credibility and then purchase our plan. We also advise hiring if you have a long term project in your hand. Our plans are not designed to help you to do a few hourly tasks. If you want to improve your business functions and operations, please feel free to purchase our package.
You’re always in control of your purchase! Once you pick your monthly plan and purchase your subscription, we’ll bill you straightforwardly from there to renew your subscription. But, we’ll contact you at least 7 days before the next billing date to know whether are you going to continue your subscription. If you want to continue, only then we’ll bill you automatically on the billing date. If you want to cancel, then we’ll not charge you automatically and will cancel your subscription.
Also, you can upgrade and downgrade your monthly plan anytime if you want.
Any time that is unutilized during the monthly plan will be transferred to your next month and that is called a rollover time. You will be able to see from the dashboard how many hours you utilized and how many ours underutilized rolled over to next month.
Sure! You can ask our virtual assistant for whatever extra hours you need to get your work done more than the hours purchased. At the end of the month, we will adjust the extra hours used with the prepaid hours with extra charge used for extra hours,
We do not take the additional cost for doing that. There is also no need to get through the extra administrative process to get our support.
For customized plans and additional hours, please contact us. We will provide you with a fully customized service plan that fits your business project goals.
We mostly work with small to medium businesses and so we have tons of experience helping small businesses. If you’re overtasked, or need an employee to take care of some certain things – then you definitely should try our service which will save your employing costs. Because here you can purchase only month-to-month packages according to the hours of help you need in a month.
Since we’re budget friendly, we’re mostly a top choice for small businesses. We charge only USD$25 per hour for USA and UK based Virtual Assistant, whereas other USA and UK companies charges USD$35 – USD$50 per hour.
Our virtual assistants work in a different time zone, as a result, they are available 24 hours a day and 365 days a year. You can call and assign any task any time you want. We will get your task ready while you are sleeping in the comfort of your home.
We ensure that we assign you the VA according to your preference and interest. At any point, if you do not like your VA, you can request us to change your VA through email. You will immediately replace the VA with the new one. We are quite flexible with our services.
We have provided our service all over the world in more than 28 countries. Even if you are citizens of North America and do not run the business on the English language. Do not hesitate to purchase our service. We will provide you with your native speaking VA.
We make sure that our site is 100 percent secure as Ask for Assistant is fully encrypted 128 SSL encryption. Our virtual assistant is checked on backgrounds so that we can make sure none of your professional or personal data gets leaked.
We focus on creating an engaging relationship with our clients to increase our brand reputation. If at any moment you do not like the work of our VA, you can ask to return the hours that have been worked. Even we replace the VA for you if you do not like them.